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Automating the non-conformity management process
sharemundo and non-conformity management
Effective documentation management in complex, high-visibility industrial projects ensures consistency, traceability and rapid access to information. To ensure better communication between teams, limit errors and make the right decisions, having the right processes and tools in place is essential, especially when the documents in question are non-conformities.
Find out how sharemundo succeeded in proposing and implementing a sustainable non-conformity management solution that meets its customer's needs and requirements!
Managing non-conformities in complex projects
definition and specific features
The customer
Westinghouse is a key supplier of nuclear technologies and products, and has established itself as a benchmark in the energy market.
Founded in 1886 in the United States, the company's international reputation is such that almost 50% of the world's nuclear power plants in service are based on Westinghouse technology.
Although the company is best known for its role in the international production of nuclear equipment and services, its activities also include the construction of new power plants (AP1000) and the management of complex nuclear projects.
The project
In construction and manufacturing projects, a large number of non-conformance reports have to be processed. Without an effective management process and the right tools, managing them can quickly become a tedious and time-consuming activity. In addition, regular progress reports are necessary for smooth operation and communication between project stakeholders. All this can add up to a heavy burden on the project manager and his team.
The challenge
Uncompromising precision and rigor are essential for the smooth running of large-scale projects, particularly in the nuclear field. Every task, even those considered of lesser added value in other types of project, must be codified and rigorously catalogued. If the processes and tools in place are not adapted, total confusion can easily set in and penalize project progress.
the sharemundo answer
A complete solution for
project non-conformity management
sharemundo carried out in-depth work in collaboration with Westinghouse in order to target the customer's precise needs and to carry out an audit of the existing system:
- Tools
- Methods
- Existing Processes
- Applicability to current project
- Adoption of best practices by the concerned teams
- Possibility to optimize and centralize actions
The processes for managing non-conformities had to be updated, in order to optimize and facilitate their management. The creation of associated documentation and its sharing with the teams were also part of sharemundo's training and support roles. Concrete solutions included:
- The development of a non-conformity management module in M365
- The creation of a dedicated library shared with stakeholders
- Translating processes into Power Automate workflows
- Structuring and management of associated metadata.
Conclusion
Quality first!
Managing non-conformities is essential to achieving the required level of quality and ensuring the safety and conformity of the products and services supplied. By identifying deviations and providing long-term solutions, the impact on deadlines and costs is limited.
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Use Cases
Document management in a post-fukushima context - Westinghouse
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