Terms and conditions of sale

Site URL: https: //sharemundolinks.com

ARTICLE 1 - Scope of application

In accordance with Article L 441-1 of the French Commercial Code, these General Terms and Conditions of Sale (the " GTCS ") constitute the sole basis of the commercial relationship between the parties.

Their purpose is to define the conditions under which SHAREMUNDO FRANCE (" The Provider ") provides professional customers (" The Customers or the Customer ") who request it, via its website or by direct contact, access via a user license to its Saas solution "sharemundo Links" (hereinafter the " Services ") as well as the associated maintenance services (hereinafter the " Maintenance "), defined in greater detail below.

sharemundo links® is an innovative project management platform that simplifies collaborative working within industrial and corporate projects. By digitizing project management processes, sharemundo links® improves team productivity, reduces low-value-added tasks and facilitates data exchange. Organized into interconnected modules, the sharemundo links® platform offers a simple, flexible and efficient way to manage even the most complex industrial projects, by digitizing your processes and automating low value-added tasks.

For further information on the Services, the Customer is invited to consult the Provider's website: https: //sharemundo.com.

The Customer declares and attests :

• be a professional and act, when ordering the Services, for purposes within the scope of its commercial, industrial, artisanal, liberal or agricultural activity,
• have read the features and functionalities of the Services and subscribe to the Services offered with full knowledge of the facts and under its sole responsibility,
• have verified that the Services meet its needs,
• that it will use the Services under its sole direct control and responsibility.

The General Terms and Conditions of Sale apply, without restriction or reservation, to all Services and associated Maintenance provided by the Service Provider to Customers, regardless of any clauses that may appear in Customer documents, and in particular the Customer's general terms and conditions of purchase. In accordance with current regulations, these General Terms and Conditions are systematically communicated to any Customer who requests them, to enable them to place an order with the Service Provider.

All orders for Services imply the Customer's acceptance of these General Terms and Conditions of Sale and of the general terms and conditions of use of the Service Provider's website for electronic orders.

The information contained on the Provider's website and price lists is given for information only and may be revised at any time. The Service Provider is entitled to make any changes it deems necessary.

In accordance with current regulations, the Service Provider reserves the right to derogate from certain clauses of these GTS, depending on the negotiations conducted with the Customer, by drawing up Special Terms and Conditions of Sale.

Contact details :

SHAREMUNDO FRANCE
19 QUAI DE RIVE NEUVE - 13007 MARSEILLE
841 069 164 RCS Marseille
info@sharemundolinks.com
https://sharemundo.com/

ARTICLE 2 - Orders

2-1.

The Customer places an order for Services via the Service Provider's Website, as follows:

• The customer must first enter his contact details (company name, surname and first name of the legal representative or sole trader, email address, and telephone number if desired),
• Once this step has been validated, the Customer can choose the type of Service required (BASIC Offer or BUSINESS Offer), the duration for which the Services are subscribed (monthly or annual license), the number of licenses (it being understood that one license must be subscribed per user), add additional modules if desired, etc.
• The Customer will then be taken to the Services payment page. When ordering Services via the Service Provider's website, payment may only be made by credit card: Visa, MasterCard, American Express, other credit cards.
• Once the order has been paid for, the Customer will receive by e-mail at the e-mail address given when ordering the Services, within a maximum of ONE (1) hour, his access codes to the Service, i.e. an identifier and a temporary password.

For orders placed exclusively over the Internet, the registration of an order on the Service Provider's website is completed when the Customer accepts these GTS by ticking the appropriate box and validates the order. The Customer has the opportunity to check the details of his order, its total price and to correct any errors before confirming his acceptance (article 1127-2 of the French Civil Code). This validation implies acceptance of the entirety of the present GCS and constitutes proof of the sales contract.

The acceptance of the order is confirmed by an e-mail, which will also contain the present GTC accepted by the Customer as an attachment.
The data recorded in the Service Provider's computer system constitutes proof of all transactions concluded with the Customer.

2-2.

In the event of difficulty, and if the Customer is unable to place an order for Services via the Service Provider's website, the Customer may contact the Service Provider for a quotation and to place an order, by e-mail to: contact@sharemundolinks.com.

The Service Provider will draw up a detailed quotation, listing in particular all the services provided, which it will send to the Customer.

The sale of Services shall not be deemed final until the Service Provider has drawn up a quotation, the quotation has been expressly approved in writing by the Customer, and the Service Provider has expressly confirmed acceptance of the order in writing.

2-3.

The Service Provider reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.

2-4.

The Customer may modify his order with the Service Provider, subject to the latter's prior and express agreement, but only if he sends the Service Provider a written request by e-mail within FORTY EIGHT (48) hours after validation and payment of the order. The Service Provider does not have to justify its decision. If the modification request is accepted, the Service Provider will send the Customer a specific quotation, giving rise to a possible adjustment of the price and delivery times for the Services: this modification request will be subject to the procedure referred to in article 2-2. above.

2-5.

The Customer may cancel his order with the Service Provider, subject to the Service Provider's express prior agreement, but only if he sends the Service Provider a written request by e-mail within FORTY-EIGHT (48) hours of validation and payment of the order. The Service Provider does not have to justify its decision to accept or refuse the cancellation request.

ARTICLE 3 - Rates

The Services are provided at the Provider's rates in force on the day the order is placed, as indicated on the Provider's website or according to the quotation previously drawn up by the Provider and accepted by the Customer as indicated in the "Orders" article above. Prices are net and exclusive of VAT, per user license.

An invoice is issued by the Service Provider on a monthly or annual basis, depending on the duration of the license.

Invoices can be viewed and downloaded at the customer's discretion.

ARTICLE 4 - Terms of payment

The price is payable in cash, in full, on the day the Services are ordered, under the conditions defined in the article "Orders" above, and as indicated on the invoice sent to the Customer. The Service Provider shall not be obliged to provide the Services ordered by the Customer if the Customer does not pay the price to the Service Provider in accordance with the terms and conditions set forth herein.

The price of the Services is payable by credit card: Visa, MasterCard, American Express, other credit cards.

The payment details used by the Customer for the first payment are retained by the payment service provider used by the Service Provider: the price of the Services will be debited from the associated bank account, on a monthly or annual basis, with no further action required on the part of the Customer. Should the Customer's payment method expire, he/she will be able to enter new payment details in his/her administrator area.

In the case of direct contact orders, the parties may agree to use another means of payment to settle the Service Provider's invoices, such as bank transfer: the quotation drawn up by the Service Provider will specify the chosen means of payment.

The Customer shall not be charged any additional fees in excess of the costs incurred by the Service Provider for the use of a means of payment.

No discount will be granted by the Service Provider for payment before the date shown on the invoice or within a period shorter than that stated in these GTCS.

Objections to invoices issued by the Service Provider must be made within seven (7) calendar days of the date on which the invoice is sent by the Service Provider to the Customer's administrator space.

4-2. Late penalties

In the event of late payment and payment of sums due by the Customer beyond the time limit set out above, and after the payment date shown on the invoice sent to the Customer, late payment penalties calculated at a rate equal to three times the legal interest rate on the amount inclusive of tax shown on the said invoice, will be automatically and by right acquired by the Service Provider, without any formality or prior formal notice.

Late payment will result in the immediate payment of all sums owed to the Service Provider by the Customer, without prejudice to any other action that the Service Provider may be entitled to take against the Customer in this respect.

In the event of non-compliance with the above payment conditions, the Service Provider also reserves the right to cancel or suspend the supply of Services and Maintenance ordered by the Customer, and to cancel any discounts granted to the Customer. In such cases (cancellation or suspension of the supply of Services), the provisions of article 6-3. below shall apply.

Finally, a flat-rate indemnity for collection costs of 40 euros will be due, ipso jure and without prior notification, in the event of late payment and per unpaid invoice. The Service Provider reserves the right to ask the Customer for additional compensation if the collection costs actually incurred exceed this amount, on presentation of supporting documents.

4-3. No compensation

Except with the express prior written agreement of the Service Provider, and provided that the reciprocal receivables and debts are certain, liquid and due, the Customer may not validly set off any penalties for non-compliance with the order against the sums owed by the Customer to the Service Provider for the purchase of said Services.

ARTICLE 5 - Provision of Services and Maintenance

5-1. Access to Services

The Services are accessible in Saas mode on a computer, cell phone or tablet.

Upon validation of the Customer's online order, or upon its acceptance by the Service Provider if an online order was not possible, the Service Provider will provide the Customer with a temporary login and password enabling access to the Services.

When connecting for the first time, the Customer must change the temporary password assigned to him/her and define a new password.

User IDs and passwords are strictly personal and confidential, and are the sole responsibility of the customer. Under no circumstances may they be passed on to a third party.

Any connection and/or operation carried out using the Customer's login and password is deemed to have been carried out by the Customer.

The Service Provider shall under no circumstances be liable for the use of the Services by a third party using the Customer's personal identifiers and passwords.

In his Administrator area, the customer can :

• Set up and configure user accounts. The customer can allocate licenses to the users of his choice, who will receive an automatic e-mail generated by the platform, containing their username and provisional password. Users must change their temporary password the first time they log on to their "Project" area. The Customer must inform users that their login and password are strictly confidential and that they must not under any circumstances communicate them to a third party,
• Deactivate a user's account and transfer the license to another user,
• Access these GTC, invoices and personal data, which can be modified or deleted,
• Modify the means of payment, in particular if the credit card used for the order has expired,
• Access the link to the website containing the dematerialized training material and videos explaining the functionalities of the Services.

In the absence of reservations or complaints expressly made by the Customer upon receipt of the Services, the latter shall be deemed to be in conformity with the order, in terms of quantity and quality.

The Customer shall have a period of TEN (10) working days from the provision of the Services in which to express such reservations or complaints, in writing, to the Service Provider, together with all supporting documents.

No claim will be validly accepted if the Customer fails to comply with these formalities and deadlines.

The Service Provider will reimburse or rectify the Customer (where possible) as soon as possible and at its own expense, in accordance with the appropriate terms and conditions approved by the Customer, the Services whose lack of conformity has been duly proven by the Customer.

5-2. Maintenance - Support

The provision of Services implies, for the duration of the contract, the provision by the Service Provider of Maintenance services.

Throughout the duration of the contract, the Service Provider provides the Customer with a Maintenance service with a view to correcting anomalies affecting its Services. An anomaly is defined as any malfunction that degrades or paralyzes the operation of the Services or one or more of their functionalities.

The Customer undertakes to notify the Service Provider of any anomaly without delay, via the following link: XXXX.

The Service Provider undertakes to take into account requests for intervention made by the Customer from Monday to Friday between 09:00 and 18:00, excluding public holidays.

In the event of anomalies, except in cases for which the Service Provider cannot be held liable and outside periods of unavailability, the Service Provider undertakes to use all means at its disposal to ensure the continuity of the Services as soon as possible after the Customer has notified the Service Provider, working hours being understood to mean the hours of accessibility to the Maintenance referred to above, the Customer expressly authorizing the Service Provider to intervene on the application as soon as an anomaly is detected.

This Maintenance service is carried out remotely.

In the course of its work, the Service Provider, with the Customer's consent, may have access to the Customer's database.

5-3. Service evolution

The Service Provider will take into account the feedback and expectations expressed by its Customers and undertakes to implement the means at its disposal to develop the Services to take into account the evolution of the best technical standards and market needs.

Article 6 - Duration of Services

The customer may subscribe to an annual or monthly license.

6-1.

For annual licenses, the contract is concluded for a fixed term of ONE (1) year, starting from the date of order and payment for the Services by the Customer.

The contract will be tacitly renewed for further periods of ONE (1) year, unless terminated:

• notified by registered letter with acknowledgement of receipt, by the Service Provider to the Customer,
• or by the customer, directly on his Administrator space, by deactivating automatic renewal.

ONE (1) month at least before the end of the term, for the first year;
TWO (2) months at least before the end of the term, for the second year;
THREE (3) months at least before the end of the term, for the third year;
SIX (6) months at least before the end of the term, for subsequent years.

6-2.

For monthly licenses, the contract is concluded for a fixed term of ONE (1) month, starting from the date of order and payment for the Services by the Customer.

The contract will be tacitly renewed for further periods of ONE (1) month, unless terminated:

• notified by registered letter with return receipt requested, by the Service Provider to the Customer, at least ONE (1) month before the end of the first year of the contract; at least TWO (2) months before the end of the second year; at least THREE (3) months before the end of the third year; at least SIX (6) months before the end of the following years,
• or by the Customer, directly on his Administrator space by deactivating the automatic renewal, at least SEVEN (7) working days before the end of the first year of the contract; at least FIFTEEN (15) working days before the end of the second year; at least ONE (1) month before the end of the third year; at least FORTY-FIVE (45) working days before the end of the following years.

6-3.

At the end of the contract :

• The Customer will no longer be able to access the Services. Access to the administrator area will not be deactivated, but the Customer may, for a period of ONE (1) month from the end of the contract, recover all of his data under his own responsibility,
• The Service Provider will draw up a statement of accounts in order to determine any sums still owing to the Service Provider at that date.

ARTICLE 7 - Declaration and Obligations of the Customer

7-1.

The Customer declares that he/she uses the Services under his/her sole responsibility.

The Customer is solely responsible for the information, documents and/or data that it places on the platform and makes accessible to users: users to whom the Customer has granted access to such information, documents and/or data may freely consult, download and communicate them to third parties.

It is the customer's responsibility, if he so wishes, to have each user sign a confidentiality agreement so that this information, documents and/or data is protected and remains confidential.

7-2.

To enable the Service Provider to provide the Services ordered, the Customer must :

• Provide the Service Provider, spontaneously or at its request, with any useful information required to correct any anomalies observed by the Customer. This information must be accurate, sincere and complete,
• Cooperate with the Service Provider to enable it to resolve reported anomalies as quickly as possible.

7-3.

The data collected by the Customer is his/her property. The Customer is solely responsible for the content and nature of the data collected through the use of the Services. The Service Provider cannot verify the content of saved data and cannot be held responsible for any illegal content, which the Customer expressly acknowledges. It is the Customer's responsibility to obtain all administrative and/or regulatory authorizations required for the use of said data. This applies in particular to obligations relating to the processing of personal data, etc.

The Service Provider undertakes only to take all necessary precautions to protect the security of the data, in particular to prevent it from being distorted or damaged, and to prevent any access not previously authorized by the Customer. The Service Provider shall under no circumstances be liable for the Customer's failure to comply with its legal or contractual obligations with regard to data collected, processed, stored, saved or which simply transit through the Service Provider's online Services.

ARTICLE 8 - Intellectual property - user license

The Customer is granted a personal, non-transferable license to use the Services, whether free of charge or for consideration, and on a non-exclusive basis, solely for the duration and number of users determined at the time the order is placed, to the exclusion of any right of ownership.

ARTICLE 9 - Service Provider's liability - Warranty

The Service Provider is always subject to an obligation of means.

The Service Provider guarantees, in accordance with legal provisions, the Customer against any lack of conformity of the Services and any latent defect, arising from a defect in the design, manufacture or supply of the said Services, to the exclusion of any negligence or fault on the part of the Customer.

The Service Provider's liability is limited to proven fault or negligence and to direct loss, to the exclusion of any indirect loss of any nature whatsoever.

In order to assert its rights, the Customer must, under penalty of forfeiture of any action relating thereto, inform the Service Provider, in writing, of the existence of the defects within a maximum period of FIVE (5) calendar days from their discovery.

The Service Provider shall rectify or cause to be rectified, at its sole expense and in a manner acceptable to the Customer, any Services found to be defective.

In any event, should the Service Provider be held liable, the Service Provider's warranty will be limited to the amount paid by the Customer for the supply of the defective Services during the SIX (6) months preceding the occurrence of the damage.

The Service Provider may not be held liable in the event of :

• accidental destruction of the Customer's data, and the Customer is obliged to back them up,
• failure, slowdown, interruption of access or breakdown of the Internet network, for any reason whatsoever,
• malfunction, destruction or breakdown of the Customer's computer equipment,
• defects in the customer's electrical or network installation,
• access difficulties or temporary inability to access the Services due to disruptions in the telecommunications network (fixed or mobile), or failure or breakdown of the electricity network,
• interruption of the Service for the purposes of maintenance or updating of the application,
• implementation of any applications, software or operating systems that are not compatible with the Services,
• damage resulting from the origin or extent of a computer virus,
• fault or negligence on the part of the Customer, and in particular if the Customer fails to comply with his obligations under the provisions of article 7 above,
• force majeure.

ARTICLE 10 - Insurance

The Service Provider declares that it is insured for its professional civil liability with a reputable and solvent company for all material and immaterial damage resulting from the performance of the service ordered. The Service Provider undertakes to maintain this coverage throughout the term of the contract and to provide proof thereof at the Customer's request.

ARTICLE 11 - Personal data

Personal data collected from customers is processed by the Service Provider. It is recorded in the Service Provider's customer file and is essential for processing orders. This information and personal data is also kept for security purposes, in order to comply with legal and regulatory obligations. It will be kept for as long as necessary for the execution of orders and any applicable guarantees.

The data controller is the Service Provider. Access to personal data will be strictly limited to employees of the data controller who are authorized to process such data by virtue of their position. The information collected may be communicated to third parties linked to the company by contract for the performance of subcontracted tasks, without the Customer's authorization being necessary. In the course of performing their services, third parties have only limited access to the data and are obliged to use it in accordance with the provisions of the applicable legislation on the protection of personal data. Apart from the cases set out above, the Service Provider will not sell, rent, transfer or give access to third parties to the data without the Customer's prior consent, unless it is obliged to do so for a legitimate reason.

If the data is to be transferred outside the EU, the Customer will be informed and the guarantees taken to secure the data (for example, the external service provider's adherence to the "Privacy Shield", adoption of standard protection clauses validated by the CNIL, adoption of a code of conduct, obtaining CNIL certification, etc.) will be specified.

In accordance with applicable regulations, customers have the right to access, rectify, delete and port their personal data, as well as the right to object to processing for legitimate reasons. These rights may be exercised by contacting the data controller at the following postal or e-mail address: contact@sharemundolinks.com. In the event of a complaint, the customer may submit a claim to the Commission Nationale de l'Informatique et des Libertés.

The Customer undertakes, in the exercise of its professional activity, to comply with the regulations in force applicable to the processing of personal data: the Service Provider may not be held liable in this respect.

ARTICLE 12 - Confidentiality

The Parties undertake, by way of a confidentiality clause, for the duration of the present contract and without any time limit after its expiry, for any reason whatsoever, to maintain complete confidentiality, refraining from disclosing, directly or indirectly, any information, knowledge or know-how whatsoever concerning their co-contractor and their operating procedures, to which they may have had access in the performance of the present contract, unless the said information, knowledge or know-how has fallen into the public domain, or its disclosure is made necessary by virtue of a specific regulation or an administrative or judicial injunction.

ARTICLE 13 - Enforcement in kind

Notwithstanding the provisions of article 1221 of the French Civil Code, the Parties agree that in the event of either Party failing to meet its obligations, the defaulting Party may not seek enforcement.

ARTICLE 14 - Non-performance exception

Pursuant to article 1219 of the French Civil Code, each Party may refuse to perform its obligation, even though it is due, if the other Party fails to perform its obligation and if such non-performance is sufficiently serious, i.e. likely to jeopardize the continuation of the contract or fundamentally upset its economic equilibrium. The suspension of performance will take effect immediately, on receipt by the defaulting Party of the notification of default sent to it to this effect by the Party suffering the default, indicating the intention to apply the exception of non-performance for as long as the defaulting Party has not remedied the default noted, served by registered letter with acknowledgement of receipt or on any other durable written medium allowing proof of dispatch.

This exception may also be used as a preventive measure, in accordance with the provisions of article 1220 of the French Civil Code, if it is clear that one of the Parties will not perform its obligations on the due date, and that the consequences of such non-performance are sufficiently serious for the Party suffering the default.

This option is used at the risk and peril of the Party taking the initiative.

The suspension of performance will take effect immediately upon receipt by the Party presumed to be in default of the notification of the intention to apply the exception of preventive non-performance until such time as the Party presumed to be in default performs the obligation in respect of which a future breach is manifest, served by registered letter with acknowledgement of receipt or on any other durable written medium allowing proof of dispatch.

However, if the impediment is definitive or persists beyond THIRTY (30) calendar days, the present contract will be purely and simply terminated in accordance with the terms defined in article 16 below.

ARTICLE 15 - Force majeure

The Parties shall not be held liable if the non-performance or delay in performance of any of their obligations as described herein is due to force majeure, as defined in article 1218 of the French Civil Code.

By express agreement, the following constitute force majeure: war, riot, fire, internal or external strikes, lock-outs, pandemics, epidemics, bad weather, earthquakes, floods, water damage, legal or governmental restrictions, failure or absence of energy supply, partial or total shutdown of the Internet and, more generally, of private or public telecommunications networks, road blockages and supply impossibilities, cyber-attack on the host or a third party.

The Party observing the event must immediately inform the other Party of its inability to perform and justify this to the latter. The suspension of obligations shall under no circumstances be a cause of liability for non-performance of the obligation in question, nor lead to the payment of damages or late penalties.

Performance of the obligation is suspended for the duration of the force majeure if it is temporary and does not exceed THIRTY (30) calendar days. Consequently, as soon as the cause of the suspension of their mutual obligations has disappeared, the Parties will make every effort to resume normal performance of their contractual obligations as soon as possible. To this end, the Party prevented will notify the other of the resumption of its obligation by registered letter with acknowledgement of receipt or by any extrajudicial act. If the impediment is definitive or exceeds a duration of THIRTY (30) calendar days, the present contract will be purely and simply terminated in accordance with the terms defined in the article "Termination for force majeure".

During this suspension, the Parties agree that the costs incurred by the situation will be borne by the party prevented from doing so.

ARTICLE 16 - Termination of the contract

16-1 - Termination for non-performance of a sufficiently serious obligation

The defaulting Party may, notwithstanding the clause entitled "Termination for failure by one Party to perform its obligations" set out below, in the event of sufficiently serious non-performance of any of the obligations incumbent upon the other Party, notify the defaulting Party by registered letter with acknowledgement of receipt of the wrongful termination of the present contract, THIRTY (30) calendar days after receipt of a formal notice to perform which has remained unsuccessful, in application of the provisions of article 1224 of the French Civil Code.

16-2 - Termination due to force majeure

Termination by operation of law for reasons of force majeure may only take place FIFTEEN (15) calendar days after receipt of a formal notice served by registered letter with acknowledgement of receipt or by any extrajudicial act, notwithstanding the clause entitled "Termination for failure by a party to meet its obligations" set out below.

However, this formal notice must state the intention to apply the present clause.

16-3 - Termination for failure of a party to meet its obligations

In the event of non-compliance with the following obligations :

• Non-payment or late payment of the Service Provider's invoices by the Customer,
• Non-compliance with the Customer's obligations mentioned in article 7 hereof,
• Non-compliance with the confidentiality obligation stipulated in article 12 hereof,

This contract may be terminated at the option of the aggrieved party.

It is expressly understood that such termination due to a party's failure to meet its obligations will take place by operation of law SEVEN (7) calendar days after a formal notice to perform has been sent, which has remained wholly or partially without effect. The formal notice may be served by registered letter with acknowledgement of receipt or by any extrajudicial act.

This formal notice must state the intention to apply the present clause.

16-4 - Provisions common to all termination cases

It is expressly agreed between the Parties that the debtor of an obligation to pay under the terms of the present agreement will be validly put in default by the mere payability of the obligation, in accordance with the provisions of article 1344 of the French Civil Code.

The services exchanged between the Parties since the conclusion of the contract and until its termination having found their utility as and when the mutual performance thereof, they will not give rise to restitution for the period prior to the last service not having received its counterpart.

In any event, the injured party may apply to the courts for damages.

ARTICLE 17 - Amicable settlement of disputes

The parties agree to meet within ten (10) calendar days of receipt of a registered letter with acknowledgement of receipt, sent by one of the two parties, in order to find a solution to any dispute that may arise in the performance of the present contract.

The present amicable settlement procedure constitutes a compulsory prerequisite to the institution of legal proceedings between the parties. Any legal action brought in breach of this clause will be declared inadmissible.

However, if at the end of a period of thirty (30) calendar days from this meeting, the parties are unable to agree on a compromise or a solution, the dispute will then be submitted to the jurisdiction designated below.

ARTICLE 18 - Jurisdiction

ALL DISPUTES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS AND CONDITIONS AND ANY AGREEMENTS RESULTING THEREFROM, WHETHER RELATING TO THEIR VALIDITY, INTERPRETATION, EXECUTION, RESOLUTION, CONSEQUENCES OR CONSEQUENCES, SHALL BE SUBMITTED TO THE MARSEILLE COMMERCIAL COURT.

ARTICLE 19 - Language of the contract - Applicable law

These General Terms and Conditions of Sale and the transactions arising from them are governed by French law.

They are written in French. Should they be translated into one or more languages, only the French text will be deemed authentic in the event of a dispute.

ARTICLE 20 - Customer acceptance

These General Terms and Conditions are expressly agreed and accepted by the Customer, who declares and acknowledges that he has full knowledge thereof, and hereby waives the right to rely on any contradictory document, in particular his own general terms and conditions of purchase, which may not be invoked against the Service Provider, even if he is aware of them.